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Jayleen
5 years ago

1.00/5.00

"3 hours delay on the way out 6 hours"

3 hours delay on the way out 6 hours delay on the way home. We're told that there would be a coach to get passenger to lIver pool st. This did not happen plus no staff on hand. Had to take a taxi with stranger and pay 25 pounds up front plus an additional cab home. No idea what you would do if 5had no cash


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Wayne
5 years ago

1.00/5.00

"delays and cancellations"

i had two flights, the outbound one was delayed for over an hour, the return was delayed 4 times until it was finally cancelled, i was notified of the cancellation via a text message!!! no flybe staff at the airport, it was an utter shambles i will never fly with them again and i would advise others to do the same!


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Bella
5 years ago

3.00/5.00

"Good day"

Good day I recently traveled from Amsterdam to Southampton on a very unpleasant Flybe flight. I must admit this is not my usual encounter and have only had good experiences. Very unfortunate that this trip had to spoil them all. Arrived on the plane which felt like it had just returned from the middle of the desert. I sometimes contemplate to myself what hell would fell like, but very sure I have first hand experience now. Before takeoff the hostess made an announcement that the rumbling noise we are hearing is nothing to be alarmed about as it is only the air conditioner giving problems. Although no mention was made of the fact that it was actually completely broken. I assumed that the air conditioning had not been switched on as the plane was still taxiing out to the runway. But once in the air I asked the hostess whether they would be turning on the air conditioning, and thats when she confirmed my worst nightmare. I was on a one hour flight that felt like a bikram yoga class gone wrong and there was nothing they could do. I requested some water, which the hostess politely brought over. Pretty sure this saved my life. I do though feel that if they were aware beforehand that the air conditioning was broken they should have announced it and offered all passengers complementary water. Unfortunately I would need to consider Easyjet first in future, but probably only until their lame baggage policy annoys me and I revert back to Flybe. Thanks for all the other great flights though. Insert...Nooooo!!! My connecting flight has just been delayed by an hour. Definitely worst Flybe experience ever, very unfortunate! Hopefully it is as a result of repairs to the air conditioning, heres to hoping it works on my delayed connecting flight. Regards Very sad passenger


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Albert
5 years ago

1.00/5.00

"Worst experience I've ever had!!!"

Worst experience I've ever had with an airline. First issue, although my cabin bag fit in the sizer for every other airline, I was charged £40 to check it in because it was too big for Flybe. When boarding the plane, I spoke to another passenger who had the same bag and she wasn't charged and was allowed to carry her bag on as hand luggage. When I collected my bag at my destination, the handle had been snapped off. When boarding my return flight, the plane was delayed by an hour. The staff at the boarding gate were so rude and when questioned about the multiple gate changes and the flight delay, one female staff member was rude and useless in helping us. It was like dealing with a moody teenager. My trip with flybe cost me an extra 78.50 - £40 for a broken bag, £21 for a replacement bag and £17.50 for a taxi to get me to my train on time as with the delay, the bus would have taken too long. In total, £128.50 for a pathetic service that I won't be making the mistake of using again. Don't fly with Flybe!!!!!


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Parker
5 years ago

1.00/5.00

"I was delayed by 30 hours on my"

I was delayed by 30 hours on my outgoing journey and 4 hours on my return flight. So i actually only spent 30 hours in my destination city out of a 4 day weekend. The blame was on adverse weather, but a series of events at the outgoing airport plus the obvious lack of communication and organisation led many passengers to suspect something else. Flybe use the fact they have a franchise with Stobart Air who operate many of their flights to absolve themselves of responsibility. When you are redirected to Stobart air they do not help either. Avoid. I will be seeking them to admit responsibility through other legal means now.


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Belen
5 years ago

1.00/5.00

"Poor communication"

Poor communication, frequent delays and cancellations. I doubt they will be around much longer. Avoid.


flybe.com
- Asks their customers for reviews - whether positive or negative.

Flybe

Europe's largest independent regional airline carrier. Named 'Regional Airline of the Year 2009'. Operating throughout the UK, Ireland and Europe.

Location

United Kingdom


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