5.00/5.00

"Great value and service"

Website was very easy to use although the search function is not perfect and the Sort by Price did not seem to work. Transaction was very easy and product arrived quickly and as advertised. Overall very happy to buy from this vendor again.

5.00/5.00

"Thanks Team"

Busy building my watch collection and can confirm Down Under Watches will deliver your watch as described in a timely manner!
Looking forward to receiving my next time piece.

5.00/5.00

"Fast, reliable, responsive"

Initially had to cancel my order after a choice issue - the customer service team was quick to respond and cancelled before dispatch. Second order arrived in 48 hours without a hitch - watch just as advertised! Thanks DownUnderWatches team, hope to return to make further purchases.

4.00/5.00

"Citizen watch"

I received the watch that I ordered in under a week. I am slightly disappointed that down under watches are not Australian based and therefore do not get the 5 year Australian guarantee that Citizen offers, instead only 1year international warranty. However it was considerably cheaper. Hopefully this does not prove to be a false economy.

1.00/5.00

"DownUnderWatches On Consumer Affairs Watch List, Victoria, Australia"

3rd March 2020 Well Sally if you always try to give Customer satisfaction try responding to my emails in which I have tried to reach some kind of settlement with you . DownUnderWatches with a postal address, only, in Victoria Australia has been placed on a 'Watch List' [Not a Pun] by Consumer Affairs Australia following my unsatisfactory dealings with them, their failure to provide a 'Fit For Purpose' Watch, or replace the same, as well as for 'False & Misleading Advertising'. Others suffering similar dealings may register a complaint with Consumer Affairs, Victoria, Australia to help build a case history for potential future action against them. 17 July 2020 - For any potential customers reading this it has taken Downunderwatches from March to July to respond; they have taken no action to replace or substitute the failed watch. That what they call Customer Servive. If Ozzie based please register any Complaint regarding failed watches with Consumer Affairs, Victoria.

5.00/5.00

"My orders was a excellent choice"

My orders was a excellent choice couldn't believe how fast and efficient the order was successful I'm very happy and pleased will want to order more stuff

5.00/5.00

"I’ve bought 3 g-shock watches from down"

I’ve bought 3 g-shock watches from down under watches. The watches are legit... the delivery time has been excellent- I ordered my last watch on a Wednesday and it arrived by Friday (to Australia). Excellent service

1.00/5.00

"An unauthorised seller of fake watches based in Singapore"

Unfortunately, Downunder Watches is a scam. They're an unauthorised seller of watches, which basically means the warranty that the watch comes with is invalid. I know this as I bought a Seiko watch from Downunder Watches in Nov 2018. 9 months later the watch either began losing time or would simply stop dead. After contacting Downunder Watches they advised me to contact Seiko in order to fix it. I contacted Seiko who advised me to send them the watch along with the warranty, which I did. Once received, they informed me I would have to pay for the watch to be fixed myself as the warranty is not valid as Downunder Watches are not an authorised seller of Seiko watches. When I contacted Downunder Watches they initially ignored all of my emails. Try calling Downunder Watches - you will find the number always goes straight to voicemail. Leave a message and you'll never get a response. I eventually got a response from Downunder Watches via email saying they would give me either 20% of what I paid for the watch back or I could send it to them to fix it - by the way, they're actually based in Singapore, not Australia as they would like you to believe. Read other reviews and they'll confirm how Downunder Watches promise to cover all costs of shipping but never do. Basically, Downunder Watches is a scam, a company that illegally sells watches with a "100% guarantee and warranty" which is nothing but a lie. I've currently forwarded all information on from Seiko to both Paypal and American Express which is how I paid for the watch for them to investigate. Do not buy from this company as the watches, along with the warranty are fake.

5.00/5.00

"Great service !"

Great items, quick delivery, fab price, excellent communication. Will buy again.

5.00/5.00

"Item was delivered quickly and as"

Item was delivered quickly and as described. Quality customer service