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Giovanni
6 years ago

1.00/5.00

"Just don't bother there are other options !"

Rude, unprofessional company, literally if you wanna see how these people treat you get a log book loan with them, I took a loan for £500, all good very easy same day and nice rep that turned up and they just wanted to see the car start and it's documents, then they transferred £500 by faster payments to me and it was all done very quickly, however ! 3 months in my car was written off and my insurer paid £1450 for my car, they couldn't get hold of motor kitty to get a settlement and in the end motor kitty had to call my insurance, then motorkitty sent over the wrong settlement firgure and my insurer paid them £68.32 too much, however it took 7 days for motorkitty to bank this chque so I had to wait 12 days, I still over 30 days later am still waiting for my log book so I can send it to my insurer so I can get paid my claim, I'm also waiting for £68 odd from motorkitty still, I asked to complain and the advisor sounded like he fell off his chair, I'm really not happy at all and I would never get another log book loan again as the worry that is caused is not worth it.


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Bryce
6 years ago

5.00/5.00

"Great service from all involved"

Great service from all involved! Good regular updates. Clear and concise explanation, great market knowledge, understanding of my needs. Great portal to upload docs direct. Administrators also excellent...up to date on my case at all times. Great communication throughout. All in all Excellent Service!


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Alexis
6 years ago

1.00/5.00

"Breach of data protection"

Motor kitty thank you for confirming your professional attitude Unfortunately your response is in breach of data protection laws. I will do something you are unable of I will give you 24hrs to remove the response before I make a complaint to the ICO your move.


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Sylvia
6 years ago

5.00/5.00

"Great Company"

Great Company, Professional, Effective and Efficient Customer Service with Understanding and Fairness


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Tristen
6 years ago

5.00/5.00
Verified Purchase

"motorkitty a1 service very fast"

a1 service very fast person who came out was brill deffo would use again had no problems with them


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Rowan
6 years ago

5.00/5.00
Verified Purchase

"Brilliant customer service"

Brilliant customer service, very easy application which was fast and well informed, friendly staff to help deal with any queries I had Would use again and would recommend to friends and family


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Sloane
6 years ago

5.00/5.00

"Very easy to apply for and always"

Very easy to apply for and always willing to help. Customer service is excellent and I would highly recommend them.


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Elaina
6 years ago

4.00/5.00

"Loan was easy, aftercare is poor"

Needed to use these guys when I found myself in an unexpected tight spot and had never done this before. In terms of the overall lending process it was very easy. In fact at times it felt too easy but it all went well. I think I applied on the Monday, the person came out to complete the paperwork with me on the Thursday, she called the office to verify it all and the money was in my account about an hour later. I get a text and an email a day before the payment date each month as a reminder. Other than that I don't hear from them. And that's kind of the reason I can't and won't give them the full 5 stars. On 2 occasions I called them with different enquiries. Neither were all that important but I never had the call back I was promised both times. Pretty disappointing but if all you want them for is a quick loan on your car then you'll probably be happy.


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Lillian
6 years ago

4.00/5.00

"Had no problems so far decent loan"

Had no problems so far decent loan company rates fast payment and good customer service care


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Madilyn
6 years ago

4.00/5.00

"Its been alright site"

Its been alright site


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Premium Company

motorkitty.co.uk
- Asks their customers for reviews - whether positive or negative.

Motor Kitty

Motorkitty is a trading name of Creative Finance Corp Limited and launched in 2016. We are specialist provider in the short term loans and pride ourselves on offering the best service in the industry. Motorkitty was launched to genuinely give pay day customers an better and cheaper alternative way of raising short term cash, whilst at the same time providing a cheaper, better and alternative logbook loan. To date we have achieved just that! We pride ourselves on being the cheapest fastest and hassle free logbook loan lender in the UK. We are authorised and regulated by the Financial Conduct Authority and a proud members of the Consumer Credit Trade Association. We work within strict codes of conduct to ensure the best possible customer experience. We are able to lend customers between £500 and £5,000 and provided you meet our credit worthiness assessment we can issue out same day payments. Customers are also able to settle early and should that happen there is no early repayment fee or fees, you simply pay interest to the date you've had the loan. If you are looking to consolidate other loans, making improvements to your home or even need a holiday, a Motorkitty loan is the perfect solution.

Location

1 Parkshot, TW9 2RD Twickenham, United Kingdom