3.00/5.00

"Slow"

Usually, from 7 pm till midnight the speed is low and we have to restart our router to get connectivty

5.00/5.00

"Professional efficient service from"

Professional efficient service from enquiry stage through to providing the service would have no hesitation in recommending Direct save

4.00/5.00

"Good to deal with."

Good to deal with.

3.00/5.00

"Wfi and Internet not always responsive"

Wfi and Internet not always responsive

2.00/5.00

"Very poor signal and service"

Very poor signal and service performance. Customer service is ok, but advertised speeds versus actual in your area they can't do anything about. Be aware cheap price is little consolation over weeks and months of poor internet. I partially blame also the developers of our new homes, forcing us to use these services, as the site is not serviced by normal BT or other providers.

5.00/5.00

"Helpful and effective support on any"

Helpful and effective support on any problems or issues with my phone broadband or billing.

5.00/5.00

"Great sales team"

Great sales team

5.00/5.00

"Found this company better and cheaper"

Found this company better and cheaper than others we have had

3.00/5.00

"problems with internet"

No problems with phone line but my internet can be very poor at times and most weeks I have to reboot

5.00/5.00

"Great value and good internet."

I live in quite a rural setting but not too far from the exchange so this may have a bearing on my response. I started with DIRECTSAVE a couple of years ago paying £17.99 a month including line rental for broadband unlimited which was a one year contract. In the second year I opted to continue the contract for 19.99 a month including line rental and it has been the same ever since. I am able to stream Netflix and iPlayer etc over my tv while on the internet with 3 or more devices connected at the same time with no glitches or waiting to download. I get a minimum of 6 or 7mb down per second and just over 1mb up. Good enough for our household.