5.00/5.00

"Back in December"

Back in December, I went to get my face and eyebrows waxed from a local beauticians around Christmas time. The beautician ended up burning me underneath my eyebrows, my upper cheeks near my eyes on both side and my upper lip. When I asked her why my face has gone red and feels sore, she said it was normal and gave me aloe vera gel and made me still pay for both the waxing and the gel! The next morning I woke up with red sore burns. I was extremely devastated and immediately went to the hospital and they said I will have some scarring especially around the skin near my right eye. I had to take time off from work and could't attend my parties. I also have a client facing role so couldn't attend certain meetings. I couldn't go out without layering my face in make up. It completely destroyed my confidence. I also suffer from IBS so the stress took a toll on me. I was so outraged by all this, that I went online to find a solicitors to create a case for me against the beautician company. I came across Barletts Solicitors and contacted them after reading their reviews and seeing that they specialise in beauty treatment cases. They quickly got in touch with me and asked for details of the incident and said they would be happy to take this case on. I cannot express enough how smooth and easy the whole process was. Sian Taylor was absolutely brilliant and kept me informed the whole way through letters, email and phone. She took care of everything. The only thing I had to do was see a specialist doctor recommended by them to confirm my injuries. Sian also gave her recommendations when it came to settling and did everything in her power to get the maximum compensation for me. After 5-6 months the case was closed and I was awarded around £3200. I highly recommend Barletts Solicitors and Sian Taylor!! thank you again Sian :)

5.00/5.00
Verified Purchase

"I just want to say huge thank you to "

I just want to say huge thank you to Sian Taylor for helping me settle my claim. From the start to the very end Sian was extremely professional and kept me informed at every step of my claim. I would highly recomend Bartlettslaw solicitors. Thank you again!

5.00/5.00

"WOW!! Sian is AWESOME!!"

WOW!! I usually dreaded dealing with solicitors but Sian Taylor at Bartletts was a breath of fresh air. Every question, email or call was responded to quickly and efficiently. Dealing with Sian made the whole unpleasant experience of my incident much more bearable. I would absolutely recommend Sian and her company if you are seeking a stress free, professional service.

5.00/5.00

"Sian Taylor was amazing over the 2 "

Sian Taylor was amazing over the 2 years it took to settle my claim. She was always at the end of the phone and she was always willing to break things down that seemed unclear. She was very professional and consistent with keeping me posted and she was a great support. Thank you so much Sian!

5.00/5.00

"Would highly recommend"

I would like to thank Sian Taylor for her professionalism and knowledge throughout the ordeal. I explained the story to her once and sat back for the whole rest of the time while she sorted absolutely everything. I would recommend Bartlett's Beauty Solicitors to anyone in need! Thanks again for everything you did.

4.00/5.00

"A good positive outcome"

A good positive outcome with nice compensation received though less than original offer made/I'd hoped. Case lasted longer than I'd anticipated but believe delay caused by other parties, specialists involved rather than Bartletts. My Solicitor Nicola was approachable and honest and kept in regular contact updating me when I requested. One slightly negative comment would be letters were sent in post that weren't always necessary I felt unless a signature was required. I'd noted email response would be fine as I have a communal letterbox and mail can go astray though still had a lot of written correspondence. I would recommend Bartletts in future.

5.00/5.00

"Hair Damage Claim"

Sian was brilliant, from the moment I stepped in to her office she made me feel like I was in good hands. She did everything she could to make the process stress-free and easy. Thanks for helping me with my claim Sian!

5.00/5.00

"Excellent Service"

After having a horrendous hair disaster at a hair salon over a year ago I have been exstreamly pleased with the service the solicators have provided for me. Specifically Sian, she has been very helpful, from constantly updating me on the progress and never making me feel as if am bothering her with my questions or concerns. She has been exstreamly prompt and very efficient with my claim. I am very grateful for all her help and I am pleased with the outcome and can now move forward from the initial bad experice I had at Guys and Dolls hairdressers. She has honeslty made this past year alot easier with this claim and I would recommend her and the solicators to anyone who may need their help. Thank you again. Sophie Harrison x

3.00/5.00

"Time"

I found her very knowledge and helpful but I felt like the case took a long time. A friend who had a similar case to mine had her settlement in 1 year but mine was over 2 years. I am happy with the amount settled it was only the length of time

4.00/5.00

"Solid service after electrolysis accident"

I found Sian Taylor to be very professional and sympathetic. Patience is required for this kind of claim but it is worth sticking with!